Delete your SmartCampus account

You can permanently delete your private SmartCampus account here without installing the app. This removes the shared login, private school links, sessions and associated push registrations and delivery metadata from active storage after verification.

It does not delete school-issued parent accounts, attendance, homework, fee records or school requests, and does not cancel school enrollment or fees. To use SmartCampus again, you must create a new account and verify each school; a consumed temporary school password cannot be reused.

Information is retained for as long as needed to operate the platform, maintain security, restore service, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary by record type. Data may then be deleted, anonymized, or securely archived as applicable.

School-managed records remain under the applicable school's documented requirements and legal retention obligations. Requests about school-managed records should normally be directed to the relevant school first; we will assist with requests for which we are responsible, subject to identity verification and lawful exceptions.

Use your SmartCampus password, not a school's password. For a school-specific app that uses only a school-issued login, contact that school about its account and records.

Cannot verify your login? Contact info@extko.com to request help with account deletion. Do not email passwords. We must verify ownership before taking action.